91ɬÂþ

About our 2025-2028 strategic plan

For 91ɬÂþ, digital transformation is not just a technology challenge; it is also a cultural change. The 2025-2028 Strategic Plan outlines how IT Services is evolving its operating model to position ourselves for the future by effectively partnering with academic, research, and administrative units across 91ɬÂþ serving as a catalyst for transformation.

Our new operating model aims to establish a more agile and collaborative IT organization. Our strategic priorities will guide this transformation:

  • Providing a user-friendly digital experienceÌýthat is seamless, intuitive, and accessible across all platforms
  • StrengtheningÌýcybersecurityÌýto ensure that sensitive data and systems are protected from growing digital threats
  • Integrating AI-driven toolsÌýacross the institution to support data analysis, personalized learning, operational efficiency, and decision-making
  • Supporting a data-driven cultureÌýfor decision-makers at all levels of the University
  • Enhancing IT governance and demand planningÌýto align our technology investments with 91ɬÂþ’s institutional priorities
  • Balancing theÌýIT operating modelÌýto take advantage of the benefits of centralized and decentralized operations alike.

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