Staff /cybersafe/taxonomy/term/2/all en 2026 Web Services Conference /cybersafe/channels/event/2026-web-services-conference-372941 <p>All 91ɬ website managers and editors are on ✨ the list ✨ for our half-day online event packed with juicy updates and practical tips.</p> Wed, 13 May 2026 22:05:45 +0000 admin 4591 at /cybersafe MyThesis Issue Resolved /cybersafe/channels/news/mythesis-issue-resolved-372835 <p><strong>Update:</strong><br /> The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.</p> <p>91ɬ IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.</p> <p>We appreciate your patience and understanding while this issue was being addressed.</p> <p><strong>Original message:</strong></p> <p>MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.</p> Mon, 04 May 2026 14:57:49 +0000 admin 4590 at /cybersafe WMS 401 - Site Management Training /cybersafe/channels/event/wms-401-site-management-training-369557 <p class="note">NOTE: This course will be held online. You will be provided information on how to attend once you register. </p> Wed, 03 Dec 2025 15:29:18 +0000 admin 4586 at /cybersafe WMS 300 - Site Editing Training /cybersafe/channels/event/wms-300-site-editing-training-357497 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.</p> Thu, 30 May 2024 17:50:21 +0000 admin 4588 at /cybersafe Introduction to SharePoint /cybersafe/channels/event/introduction-sharepoint-357903 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 08 Jul 2024 14:46:56 +0000 admin 4589 at /cybersafe GEN 300 - Banner Introduction /cybersafe/channels/event/gen-300-banner-introduction-360932 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 05 Nov 2024 16:47:02 +0000 admin 4587 at /cybersafe RESOLVED: 91ɬ websites loading slowly for users off campus /cybersafe/channels/news/resolved-mcgill-websites-loading-slowly-users-campus-372396 <p>Update (April 13, 2026): This issue is now resolved.</p> <p>Original announcement (published Friday, April 10, 2026): 91ɬ websites are loading very slowly for users off campus due to a technical issue. 91ɬ users are advised to use the <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010687">Virtual Private Network (VPN)</a> until this is resolved.</p> <p>We thank you for your patience. </p> Fri, 10 Apr 2026 20:47:34 +0000 admin 4573 at /cybersafe IT Services' 2025 Annual Report now available! /cybersafe/channels/news/it-services-2025-annual-report-now-available-372283 <p>IT Services strives to “create seamless and engaging digital experiences” for the 91ɬ community. </p> <p>From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/5gs" rel="noreferrer noopener">2025 IT Services’ Annual Report</a> to discover how we’re driving innovation and supporting students, faculty, and staff. </p> <p>Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de 91ɬ.</p> Tue, 07 Apr 2026 14:03:51 +0000 admin 4572 at /cybersafe 91ɬ App retired as of May 4, 2026 / Application 91ɬ retirée depuis le 4 mai 2026. /cybersafe/channels/news/mcgill-app-retired-may-4-2026-application-mcgill-retiree-depuis-le-4-mai-2026-371950 <p>As part of our ongoing efforts to improve and streamline 91ɬ’s digital experience, the <b>91ɬ app</b> was retired on <b>May 4, 2026</b>.</p> <b>What this means for current 91ɬ app users:</b> <ul> <li>As of <b>May 4, 2026</b>, the 91ɬ mobile app will no longer be updated or available to download.</li> <li>If you currently use the app, please uninstall it from your device(s).</li> </ul> <p>91ɬ services currently accessed through the app will continue to be available through 91ɬ’s web-based platforms.</p> Thu, 19 Mar 2026 18:21:24 +0000 admin 4558 at /cybersafe Service Restored: REDCap System is back online /cybersafe/channels/news/service-restored-redcap-system-back-online-371545 <p><strong>Update: </strong></p> <p>The REDCap system (Administration &amp; Research) is now back online and fully operational.</p> <p>The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.</p> <p>Thank you for your patience and understanding.</p> <p><strong>Original message posted yesterday:</strong></p> <p>The REDCap system (Administration &amp; Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.</p> Mon, 02 Mar 2026 13:35:13 +0000 admin 4542 at /cybersafe Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings /cybersafe/channels/news/service-unavailable-destiny-one-athena-scs-affecting-non-credit-course-offerings-371465 <p>Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.</p> <p>Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.</p> <p>Thank you for your patience.</p> Tue, 24 Feb 2026 15:27:23 +0000 admin 4541 at /cybersafe RESOLVED: Workday service disruption /cybersafe/channels/news/resolved-workday-service-disruption-371418 <p>UPDATED Feb. 20, 2026, 14h58</p> <p>Workday service has been restored. Thank you for your patience.</p> Fri, 20 Feb 2026 18:32:11 +0000 admin 4540 at /cybersafe Internet Slowdowns on Campus /cybersafe/channels/news/internet-slowdowns-campus-371411 <p>91ɬ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.</p> <p>Our IT teams are actively investigating and working to restore normal performance as quickly as possible.</p> <p>Thank you for your patience. Updates will be shared as they become available.</p> Fri, 20 Feb 2026 16:25:48 +0000 admin 4539 at /cybersafe Upgrade complete: Banner INB and Minerva now available /cybersafe/channels/news/upgrade-complete-banner-inb-and-minerva-now-available-371193 <p>The required upgrade to Banner INB and Minerva, 91ɬ’s administrative system for student records and finance, has been successfully completed.</p> <p>As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:</p> <ul> <li> <p>Banner INB</p> </li> <li> <p>Minerva (including student tax receipts and the 91ɬ MarketPlace)</p> </li> <li> <p>myProgress (degree progress tracking)</p> </li> <li> <p>myThesis (Thesis Examination Management)</p></li></ul> Tue, 10 Feb 2026 17:29:29 +0000 admin 4538 at /cybersafe Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence /cybersafe/channels/news/global-computer-equipment-shortage-plan-your-purchases-accordingly-penurie-mondiale-de-materiel-370621 <p><a href="#francais"><i>La version française suit.</i></a></p> <p> </p> <p>A global situation will affect the cost and availability of computer equipment over the next few years.</p> <p>Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.</p> <p>Industry leaders are warning that:</p> Wed, 28 Jan 2026 21:02:51 +0000 admin 4525 at /cybersafe